Returns

Refunds requests must be made within 14 days after receipt of your goods. We accept refund requests for goods sold on our Site for any of the following reasons:

- Good is broken; or

- Good does not meet the purchaser's expectations.

Returns Returns can be made by mail. To return a good by mail, follow the following procedure: Pack your goods and attach the return label that was included in your package. Go to your nearest post office and pay the necessary postage.

RETURN ADDRESS : UNIT 9 Gordon Road, Kingston, Surrey KT2 6BS

Company number: 12921094

All returned items must be unworn, complete with original tags and/or packaging if applicable. There needs to be no evidence of stains or odours, failure to comply will result in goods being sent back.

Please note that we do not offer free returns. In the event that you receive an incorrect or faulty order, please contact us.

Returned items are your responsibility until they reach us, so please make sure they are packaged well in order to avoid any damage during transit back to us.

As the parcel remains your responsibility until it arrives back with us, we recommend you use a traceable returns service and ensure that you get proof of postage in case you need to contact us about your return.

TECHNICALLY FRESH LTD will credit you in the same manner as your original payment within 7 days of receiving returns.

Consumer Protection Law

Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.